Privacy Policy

At Mountain View Resort, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the personal data that you provide when you visit our website, make a reservation, or engage with our services. By using our website and services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide you with the best possible experience:
Personal Information: Name, address, email address, phone number, payment details, and other information necessary to complete a booking or service request.
Booking Information: Reservation details, including check-in and check-out dates, room preferences, special requests, and additional services.
Usage Data: Information about how you access and interact with our website, including IP addresses, browser types, and pages visited.
Cookies: Small text files that are stored on your device to improve your experience on our website.
2. How We Use Your Information
We use the collected information for various purposes, including:
Processing Bookings: To confirm and process your reservations, provide services, and manage your stay.
Customer Communication: To respond to your inquiries, provide support, or send information about your booking and promotions.
Improving Services: To analyze usage patterns and improve our website, services, and user experience.
Marketing and Promotions: With your consent, we may send you promotional emails or offers related to our services.
Legal Compliance: To comply with applicable laws and regulations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in offering services, such as payment processing, marketing, and hosting.
Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect the rights, property, or safety of our guests, employees, or others.
4. Data Security
We take the security of your personal information seriously. We use industry-standard encryption and secure servers to protect your data from unauthorized access. However, please note that no method of transmitting information over the Internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on the jurisdiction, you may have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You can request that we update or correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to applicable laws.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by using the "unsubscribe" link in our emails.
6. Cookies
We use cookies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and deliver personalized content. You can manage cookie preferences through your browser settings, including blocking or deleting cookies.
For more information, refer to our Cookie Policy.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.
8. Children’s Privacy
We do not knowingly collect or store personal data from individuals under the age of 13. If we become aware that we have inadvertently collected personal data from children under 13, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]: +1 (555) 987-6543Address: Mountain View Resort, 123 Mountain Road, High Peak, CA 94000, USA